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user_6b6762
1st Topic

Visitor

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1 Message

Tuesday, August 9th, 2022 3:12 PM

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Remove unlimited data option from my Internet account

How do I remove the UNLIMITED DATA OPTION from my plan ? Been trying on the website but seems like it doesn't support that. Please help. 

Question

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Updated 

2 years ago

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Accepted Solution

Official Solution

XfinityThomasC

Official Employee

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1.7K Messages

2 years ago

Hi @user-6b6762! We want to thank you for reaching out on the Community Forum for support with removing the unlimited data plan. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!

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CCYvonne

Contributor

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340 Messages

2 years ago

Hello @user_6b6762, I have responded to your private message to assist you with removing the unlimited data plan from your account. 

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user_a4cf6e

Visitor

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2 Messages

2 years ago

I've the same problem. Need to remove the unlimited data option.

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CCMiguel

Gold Problem Solver

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358 Messages

Hi! I can help remove the unlimited data from your plan for you here on this platform we will just have to get the conversation converted to a private setting. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

I no longer actively support the Xfinity Forum or work for Comcast. 

2 years ago

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