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Visitor
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2 Messages
Tuesday, January 20th, 2026 5:44 PM
cAN i RETURN ONE BOX AT LOCAL STORE TO REMOVE FROM MY ACCOUNT AND GET NEW PRICE.
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Official Employee
2.9K Messages
9 hours ago
@user_3dig25
Thanks for reaching out to us, as of January 1st all our Xfinity TV boxes are $14.00, so if you return a box to the Xfinity store that would remove the equipment and remove the $14.00 fee from your account.
https://www.xfinity.com/support/articles/returning-your-equipment
thank you. that answered my question.
XfinityOrlandoM
Official Employee
•
2.9K Messages
9 hours ago
@user_3dig25
Thanks for reaching out to us, as of January 1st all our Xfinity TV boxes are $14.00, so if you return a box to the Xfinity store that would remove the equipment and remove the $14.00 fee from your account.
https://www.xfinity.com/support/articles/returning-your-equipment
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user_3dig25
Visitor
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2 Messages
9 hours ago
thank you. that answered my question.
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