Thanks for reaching out to us, as of January 1st all our Xfinity TV boxes are $14.00, so if you return a box to the Xfinity store that would remove the equipment and remove the $14.00 fee from your account.
You're welcome, feel free to reach out to us at any time and thank you for being the best part of Xfinity
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityOrlandoM
Official Employee
•
2.9K Messages
9 hours ago
@user_3dig25
Thanks for reaching out to us, as of January 1st all our Xfinity TV boxes are $14.00, so if you return a box to the Xfinity store that would remove the equipment and remove the $14.00 fee from your account.
https://www.xfinity.com/support/articles/returning-your-equipment
0
user_3dig25
Visitor
•
2 Messages
9 hours ago
thank you. that answered my question.
1
0