Visitor

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2 Messages

01/20/2026 5:44 PM

Closed

REMOVE ONE BOX

cAN i RETURN ONE BOX AT LOCAL STORE TO REMOVE FROM MY ACCOUNT AND GET NEW PRICE.

Oldest First
Selected Oldest First

Official Employee

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3.9K Messages

9 months ago

@user_3dig25

Thanks for reaching out to us,  as of January 1st all our Xfinity TV boxes are $14.00,  so if you return a box to the Xfinity store that would remove the equipment and remove the $14.00 fee from your account.

 

 

https://www.xfinity.com/support/articles/returning-your-equipment

Visitor

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2 Messages

9 months ago

thank you.  that answered my question.

Official Employee

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3.9K Messages

You're welcome,  feel free to reach out to us at any time and thank you for being the best part of Xfinity

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