Visitor
•
2 Messages
Remove old Xfinity wire from pole to house
I’d like to request a technician to come out and remove an old Xfinity wire from the pole to my house. It is hanging a bit low and it looks like it may hit a tree soon thank you.
Visitor
•
2 Messages
I’d like to request a technician to come out and remove an old Xfinity wire from the pole to my house. It is hanging a bit low and it looks like it may hit a tree soon thank you.
XfinityKei
Official Employee
•
2.4K Messages
7 hours ago
@user_tuthaf I can schedule a technician to come out for that line. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
1
0