Remove old lines

I have 2 cable lines running over my yard and a box on the side of my home i would like removed. I havent been a customer for a few years now. Who do i contact to have this done?

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XfinityThomasA

Official Employee

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3.3K Messages

2 years ago

Hello, and thank you for joining us here on the Xfinity Forums, user_j0610r. Our Digital Care Team can help submit a ticket to have that addressed. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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user_hm09xl

1 Message

I am trying to remove a line from my xfinity mobile account. This phone will have it’s own carrier and service

2 years ago

0

XfinityShawn

Official Employee

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2.3K Messages

user_hm09xl Are you trying to port it over to a new provider just to clarify?

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2 years ago

0

Customer Service

user_j0610r

Remove old lines

XfinityThomasA

user_hm09xl

XfinityShawn

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