Remove old lines & arris box

Question

We recently moved into a home that has an d arris box attached to the exterior of the home and power lines from previous services. I do not currently use xfinity services, how do I contact Somebody to get a technician sent out to remove the no longer needed arris box & power lines?

XfinityEmilyB · Answer

user_82lz4w Thank you for reaching out so we can have a technician remove the equipment from the exterior of your home. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can get started on a resolution.

Customer Service

user_82lz4w

Remove old lines & arris box

XfinityEmilyB

New to the Community?