Thank you for reaching out @user_2o7pgt Normally we do not remove lines from homes due to inactive services at the location. Were you wanting to see if the line can be moved to a new location? This may be a chargeable service to have a technician come out and see if that is possible but not guarantee the line can be moved.
XfinityDena
Official Employee
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4.1K Messages
1 day ago
Thank you for reaching out @user_2o7pgt Normally we do not remove lines from homes due to inactive services at the location. Were you wanting to see if the line can be moved to a new location? This may be a chargeable service to have a technician come out and see if that is possible but not guarantee the line can be moved.
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