Visitor

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1 Message

Friday, October 31st, 2025 8:27 PM

Remove exterior wires from house. Having new siding done. Prior customer with no sign in.

Remove exterior wires from house. Having new siding done. Prior customer with no sign in.

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Official Employee

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684 Messages

2 months ago

Happy Friday BWash1, and a big thank you for any amount of time you previously spent with us, we for sure appreciate it! I understand you have some Xfinity lines in need of removal, and we definitely don't want to impede any upcoming work you're having done, so you're in the right place for help 👍 If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

 

Official Employee

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684 Messages

1 month ago

Hi again BWash1! I wanted to swing back around to thank you one more time for your working with us while we addressed those lines you mentioned 🙌 I'm glad more than anything we were able to have your space cleared up, and hope everything goes smoothly with your new siding too 👍 If you ever need us in the future, we're always here for you in this forum, but until then you have a great rest of your week, and take care!

 

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