Visitor
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1 Message
Remove camera and voice activator from my account/bill
I do not use the camera service or voice remote and noticed I’ve been paying for it. Please help be remove these from my services and I’d like to get reimbursed if possible. Thank you
XfinityBradM
Official Employee
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915 Messages
1 year ago
@user_8267c6 We can definitely assist you with processing that change from our end. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
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