2 Messages
Remove Cable line
I have cancelled my Comcast service and would like to arrange to have the cable from my house to the telephone pole removed as well. It is hanging almost on the ground after a storm this week. Thank you for your help.
2 Messages
I have cancelled my Comcast service and would like to arrange to have the cable from my house to the telephone pole removed as well. It is hanging almost on the ground after a storm this week. Thank you for your help.
XfinityJustinC
Official Employee
•
2.2K Messages
2 years ago
Hello, user_9e3rbu thank you for taking time out of your day to create a post. You have contacted the right place to get a ticket opened for our dedicated technician experts to remove the low hanging line. Since I will need to gather some information to create the ticket, that we don't want in our public conversation.
When you have time, please send a direct message:
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address alongside.
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XfinityJustinC
Official Employee
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2.2K Messages
2 years ago
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XfinityJustinC
Official Employee
•
2.2K Messages
2 years ago
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XfinityJustinC
Official Employee
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2.2K Messages
2 years ago
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