Visitor
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1 Message
Remove cable from pole on street to siding on home
Hello,
I have an old xfinity cable on the street pole going to my home's siding. I'd like to have a technician come and remove this cable. How do I set this up? I do not have xfinity service as we use fiber. Thank you.
XfinityThomasA
Official Employee
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4K Messages
56 minutes ago
Hello, user_e9o3xb. Thank you for joining us here on the Forums. We'd be happy to help put in a ticket for your request.
Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
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