Remove cable from exterior home

Hi there, @user_mi7m2d ! Thank you so much for reaching your Digital Care team. Thank you for your patience while you waited to connect with me.  I'll be more than happy to get a ticket opened to have your outside wiring removed. Please be assured you reached the right person to assist you. Can you please send me a DM with your first and last name along with your full address so that I can assist you further?-Richard 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.