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user_e7e2e1
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2 Messages

Wednesday, April 19th, 2023 12:04 PM

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Remove box from my yard

I have a Comcast box in the middle of my back yard. It is there illegally! I need it removed ASAP! It is a safety hazard! 

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Updated 

2 years ago

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user_e7e2e1

Visitor

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2 Messages

2 years ago

The box has exposed wires. And I never gave Comcast permission to place the box in the middle of my yard. Comcast sent an agent out a few weeks/month ago to assess. He determined it was an amplifier and needed to be removed. He said he would call it in and it would be removed ASAP! This needs to be removed immediately. It not, I will be forced to take legal action.

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CCCassandra

Problem Solver

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502 Messages

Hi @user_e7e2e1, thank you for visiting us on the Xfinity Forums for assistance with this box being removed. Our team would be happy to help! Can you please send us a direct message with your first and last name and address?

To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message" icon (top right corner)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I no longer work for Comcast.

2 years ago

0

EG

Expert

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111K Messages

2 years ago


The concern is not "Xfinity Compliments" help related....................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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