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user_ci9m9a
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Wednesday, July 16th, 2025

Remove Apple Watch connectivity

I have a Apple watch with data for the $10 per month. But I never use it out of bluetooth range of my Iphone. Can I disconnect the data for the watch and just use it as a bluetooth only connected watch?

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3 hours ago

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XfinityAmira

Official Employee

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4.5K Messages

4 months ago

Hi user_ci9m9a! Thanks for reaching out on our Xfinity Forum regarding this Apple Watch Data removal. We appreciate you being a customer with us, and my team is here to assist you. 

 

To answer your question, yes, you can cancel the Xfinity smartwatch fee, but you would need to cancel the smartwatch line associated with your Xfinity Mobile plan. This will remove the $10 monthly smartwatch fee. Also to confirm, you would be able to utilize the watch via Bluetooth.

 

You can cancel the line by either contacting Xfinity Mobile support or through the Xfinity app. To cancel through the Xfinity app, navigate to the Xfinity Mobile section in the app, find the smartwatch line, and look for a cancellation option. Or please contact our Xfinity Mobile support center through any of the following methods: 

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user_kqce5g

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1 Message

3 hours ago

I want to cancel my smart watch fee

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XfinityAdrienne

Official Employee

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1.6K Messages

Hey there, @user_kqce5g! Thank you for taking the time to reach out to us here on the Xfinity Forums! I do understand wanting to make the changes with your account. We would be happy to look into the account with you. Can you please send us a DM to get started?

 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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