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user_q3nype
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2 Messages

Tuesday, April 1st, 2025 4:59 PM

Remove Aerial Line

Hello,

I am not a current customer. I need the aerial line removed from my house for some upcoming construction work. We will not need the line replaced afterwards so a removal only is just fine.

How can I get help with this?

Question

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Updated 

2 months ago

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XfinityChristy

Official Employee

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2K Messages

2 months ago

 

user_q3nype Hello, and thank you for reaching out via our Xfinity Community Forums. I understand you need an aerial line removed from your property for upcoming construction, and you won't need it replaced. We can definitely help you with that, even though you're not a current customer.

 

To get this removal scheduled, we'll need to gather a little information from you. To get started, can you please send a direct message with your full name and address? 

 

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