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Friday, June 28th, 2024 1:27 AM

Closed

Removal of unlimited Data

With ACP gone , I'll like to remove unlimited data from my plan.

Accepted Solution

Official Employee

 • 

790 Messages

10 months ago

@user_t8t20h We can help remove it. Send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
 

Here's the detailed steps to direct message us:
 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message
 

Let me know if you have any questions.

Accepted Solution

Official Employee

 • 

790 Messages

10 months ago

@user_t8t20h We were able to remove the Unlimited Data and offered the current promotions. 

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