1 Message
Removal of non using apps.
Need to cancel espn plus as as well as curiosity stream. Only apps I want on my account are Hulu, Disney, and paramount plus
1 Message
Need to cancel espn plus as as well as curiosity stream. Only apps I want on my account are Hulu, Disney, and paramount plus
XfinityEricB
Official Employee
•
2.3K Messages
3 months ago
Hello user_w2275h, and thanks for reaching out for help with removing ESPN plus and Curiosity stream from your account. I would be happy to assist you with getting this done.
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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