Visitor
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1 Message
Removal of Inactive Overhead Comcast Line – Construction in Royal Oak, MI
Hello, I have purchased a new home that I am adding on to and will need an inactive overhead line removed for construction. I will be running an underground conduit for future service to the home. There is no active account associated with the house but I plan to transfer my current service to this new home when I go to move. Please let me know how to get this overhead line removed. Thanks!
XfinityJoe
Official Employee
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1.6K Messages
19 minutes ago
Congratulations on the new home @user_c1scy4 our team can help get your request submitted.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an example
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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