Visitor
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1 Message
Removal of inactive lines
I have two lines around my home that I’d like to have removed but understand that I can’t do that myself. Can you help?
Visitor
•
1 Message
I have two lines around my home that I’d like to have removed but understand that I can’t do that myself. Can you help?
XfinityRay
Official Employee
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3.5K Messages
14 hours ago
Greetings, @user_d33e06! Yes, you are at the right place for further help with the lines. We can get the team out to take care of that. Please send us a direct message with your full name and complete address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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