Thank you for reaching out to our team here within the Xfinity Community! We'd love to help out with exploring options available to get a replacement remote sent out to ya! Did you know we have a super handy app that can be used in the meantime on most Apple and Android products? Feel free to check out the following link for details on how to install and use it, if interested! https://comca.st/3rqIloH (Personally had to use it myself when my puppies got to my last remote and I was waiting to get a new one!)
Please join us by sending a message our way using the steps outlined below, and be sure to include your first and last name, and full service address! We look forward to hearing from you!
To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
CCChelseaA
Problem Solver
•
637 Messages
3 years ago
Thank you for reaching out to our team here within the Xfinity Community!
We'd love to help out with exploring options available to get a replacement remote sent out to ya! Did you know we have a super handy app that can be used in the meantime on most Apple and Android products?
Feel free to check out the following link for details on how to install and use it, if interested!
https://comca.st/3rqIloH
(Personally had to use it myself when my puppies got to my last remote and I was waiting to get a new one!)
Please join us by sending a message our way using the steps outlined below, and be sure to include your first and last name, and full service address! We look forward to hearing from you!
To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0