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1 Message
09/27/2023 2:40 AM
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Remote won’t pause forward or back up
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Official Employee
137 Messages
3 years ago
Hello, @gordandmarsh. Here are some troubleshooting steps you can try with most Xfinity Remotes https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work. Have you swapped out the batteries yet?
CC_Esteban
Official Employee
•
137 Messages
3 years ago
Hello, @gordandmarsh. Here are some troubleshooting steps you can try with most Xfinity Remotes https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work. Have you swapped out the batteries yet?
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