gordandmarsh's profile



1 Message

Wednesday, September 27th, 2023 2:40 AM

Remote not working on most functions

Remote won’t pause forward or back up

Official Employee


124 Messages

2 months ago

Hello, @gordandmarsh. Here are some troubleshooting steps you can try with most Xfinity Remotes https://www.xfinity.com/support/articles/remote-xr2-or-xr5-buttons-do-not-work. Have you swapped out the batteries yet?

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