Visitor
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2 Messages
Remodeling and we need to move the Comcast input box
We're remodeling, including tearing down our garage and rebuilding it. The Comcast service entry box is on the back of the garage and needs to be moved. Can someone help with that?
XfinityAngie
Official Employee
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2.8K Messages
13 hours ago
@user_hsqfgn, thanks for starting a new post. We would be happy to help. Since we have to get your account information, let's take this to a DM for now, and then we can update the community once we have things going.
Please send us a DM with your name and address.
Here are the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:" line, type “Xfinity Support”.
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press “Enter” to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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