Visitor
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1 Message
Relocating Fiber Optic Lines
I am currently working on a project in Illinois that will require the relocation of several xfinity lines for roadwork. Is there an email or phone number I can call to help coordinate this effort with the xfinity engineering or construction department?
XfinityBradM
Official Employee
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1.2K Messages
2 hours ago
@user_mqi47f Our team can assist with getting a request into the local construction team regarding your current project. If you could please send me a DM with your first and last name along with the full-service addresses in question and any relevant details our construction team should know about the project, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
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