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Wednesday, October 30th, 2024 4:03 PM

Relocating feed to building

The poll in front of our house has been replaced. The cable line goes right in front of living room window then down the side of building to mechanical room. There is an 2”underground conduit coming from the back of property that has phone and fiber that also lands in the mechanical room.neighbors on the other side of ally receive comcast from this line. Seeing that we’re going to be residing next spring and the line needs to be moved to other pole anyway ,why not relocate to the underground path. 
[Edited: "Personal Information"]

Official Employee

 • 

1.6K Messages

16 days ago

 

user_yjdszr Hello and thank you for reaching out via our Xfinity Community Forums today. Thank you for reaching out and sharing these details with us! We understand how important it is to ensure the setup around your home is both safe and aligned with your upcoming renovations. We’d love to explore the options for relocating the line to the underground path, as well as any other steps we can take to ensure this transition is seamless. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 

 

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