Relocate utility line

We are planning an addition to our house and trying to schedule a technician to visit and discuss moving or burying our cable line.

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XfinityRaul

Official Employee

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2.6K Messages

6 hours ago

Hello, @user_086aad. New projects like this always excites me, especially when you get to see the entire process. Is this addition to your home and existing building in your property that you're trying to add services to or are you going to build this?

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user_086aad

Visitor

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4 Messages

THank you Raul. We are adding to the back of the home, and currently a utility/cable line run over where we're trying to build... So we'd like to explore options to re-route or bury that line.

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6 hours ago

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XfinityOrlandoM

Official Employee

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3.1K Messages

@user_086aad

thanks for clarifying go ahead and send us a direct message including your first and last name and complete service address to get started

Here's the detailed steps to direct message us:

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Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

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5 hours ago

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user_086aad

Visitor

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4 Messages

Thank you for your help Raul.

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5 hours ago

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Customer Service

user_086aad

Relocate utility line

XfinityRaul

user_086aad

XfinityOrlandoM

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