Relocate Service from Overhead to Underground

I’m a general contractor working on a residential project. We need to have an existing Xfinity service line buried / converted to underground. Conduit is already installed. How do we request this?
Thank you.

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XfinityBenjaminM

Official Employee

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2.7K Messages

9 hours ago

user_yygka6 Hello! Thank you for reaching out. We'll be happy to investigate this further to see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need it:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Customer Service

user_yygka6

Relocate Service from Overhead to Underground

XfinityBenjaminM

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