Relocate Overhead Service Underground

user_cvofox We appreciate you reaching out to us over our Xfinity Community Forums! You will need to have a technician scheduled to perform a site survey to see if a conversion of an aerial cable line to underground can be done at your location. The site visit is a $100.00 non-refundable fee, and the visit does not guarantee the request can be completed. If you would like to move forward with having a site survey scheduled, please send us a direct message. 

 

 

 

To send a "Direct Message" message:

 

• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the ""Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

How to: Direct messaging within the forum