1 Message
Relocate coax drop
Good morning,
I would like to have a technician relocate the coax drop into my home. The drop currently runs in through what is now our nursery and I would like to have it relocated to a different area of the house.
Please let me know when I can schedule a technician.
My address is:
[Edited: "Personal Information"]
I may also be reached by phone at [Edited: "Personal Information"].
Thanks!
Bryce
EG
Expert
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118.4K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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1.3K Messages
2 years ago
Good morning @user_4bea7u we would be happy to assist.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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