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1 Message

Sunday, March 1st, 2026 12:05 AM

Relocate cable line

Hi, we’re building an ADU to our existing home and need to move the cable line. Is there a cost associated with it?

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Official Employee

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2.1K Messages

14 hours ago

user_onesxn thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to get the cable line moved due to some construction you are planning in the neat future. Let's see if we can get a ticket created in relation to this for you. Can you send over a direct message with your full name and complete service address to get started? 

 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

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