1 Message
Relink an unlinked acoount
I was trying to update my daugthers password, and I somehow unlined an inactive account that I believe all of my users (all family members emails) were attached to. Can someone please help me? We have multiple email addresses linked to our xfinity account and NONE of them are showing. I am the primary user.
XfinityAmira
Official Employee
•
4.3K Messages
1 year ago
Hello Patiencems, thanks for taking the time to reach out to our team on Forums. We appreciate you being a customer with us and my team is here to support you. I definitely understand the need to get the accounts linked again as soon as possible. This helpful link
https://www.xfinity.com/support/articles/switching-between-multiple-accounts?msockid=237f12db979862c912fa06d496606375 will provide you with instructions on how to do so.
Please let us know if you're still having issues or are unable to do so after following that link. Thank you!
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