Visitor
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1 Message
Reissuing a $300 prepaid visa gift card reward, that has never been activated or used.
Hi, I have a reward that has never been used or activated and I'd like to inquire on how to receive a replacement since the funds are still valid! Any help is appreciated.
XfinitySeth
Official Employee
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837 Messages
4 hours ago
Howdy user_x5c3bb 👋 I'm glad you came to our community, and you're in the right place for help! We definitely want to make sure you're able to take advantage of any reward you got for singing up with us, so I'd be happy to see what we can do about potentially having any unused offer reissued 👍
To get started, please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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