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Sunday, October 13th, 2024 5:59 PM

Reissue my refund debit card

Hi.  My refund debit card has expired. Please issue a replacement card.

thanks.

Official Employee

 • 

1.3K Messages

5 days ago

Hi there! Sorry to hear this expired on you and we can certainly request a new one. Please send us a direct message with your full name and service address to get started. 

 

To send a direct message: 

 

  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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