Visitor
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2 Messages
Registering a new address
I recently moved into a new apartment, but saw that my apartment number was not in the data base. Other apartments in my complex are in the database, so I know it's not an issue with the building, how can I get someone to add my apartment to the database?
EG
Expert
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112.9K Messages
2 years ago
The concern is not "Home "Home Networking" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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ccRuben
Retired Employee
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729 Messages
2 years ago
We will be happy to help you. Please send us a direct message, thank you!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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