Visitor
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3 Messages
Register a new address with xfinity
We have a new construction home and we can not register our address with xfinity. I see that some of the neighbors have xfinity. What can we do?
Visitor
•
3 Messages
We have a new construction home and we can not register our address with xfinity. I see that some of the neighbors have xfinity. What can we do?
Accepted Solution
XfinityOtto
Official Employee
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241 Messages
2分前
Hi, @user_7db610
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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EG
Expert
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94.3K Messages
2分前
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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