pattycakes316's profile

New Poster


1 Message

Mon, Nov 23, 2020 3:00 AM

Regarding Self Install UPS Tracking #

It says it was delivered to my residence 10/30/2020 but I never received anything still. I never received email with a tracking number for Self Install Package and now It is missing. I need to report that it wasn't delivered to my apartment.
>Assistance Required<
★Tracking # to locate missing Self-Install Kit.
★IncaMissing Package List of all Xfinity contact information needed to report/fix this.


Official Employee


2.4K Messages

7 m ago

Hi there, @pattycakes316


Make sure to delete your full name from the public forums. We want to make sure your private info is kept safe. I can not edit it out of your post. We would love to help look into your equipment. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

New to the Community?

Start Here