U

Visitor

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1 Message

Thursday, June 12th, 2025 9:30 PM

Refute Bill

I got a bill for $300 for an apartment I lived in 5 years ago. Please help me delete this bill and close my account. This sudden bill is incorrect.

Official Employee

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204 Messages

16 days ago

I hope your Thursday is going well user_hu8xa9! Thank you for taking the time to be part of our community by creating a post. I definitely know what kind of tizzy a bill I wasn't expecting can throw me in, so I'm happy to help research this further to see where ay potential costs are coming from 👍

Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page. We'll be able to get started from there!

 

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