Visitor
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2 Messages
Refurbished Modem
I received a modem today. It is definitely in poor condition. Scratches all over the unit, grime in the crevasses.
Visitor
•
2 Messages
I received a modem today. It is definitely in poor condition. Scratches all over the unit, grime in the crevasses.
XfinityRaf
Official Employee
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1.3K Messages
6 hours ago
Good evening @user_2q822k, and thanks for taking the time to post here today. I apologize for the condition of the modem you received today. If you would like, I can have another shipped to you, or if you have an XFINITY store close to you, you can switch it out there.
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