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user_pdxnrq
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1 Message

Tuesday, May 19th, 2026 9:42 PM

Refund


Comcast needs to post a refund to my account. No service from approximately noon until 6pm. Work from home. Horrible!!!

Question

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Updated 

4 hours ago

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EG

Expert

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118K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityThomasD

Official Employee

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1.8K Messages

4 hours ago

 

user_pdxnrq Thanks for submitting a post on our Community Forums. I definitely understand how crucial it is to have a solid connection when working from home, and am sorry to hear that you were interrupted during your workday. You can always request a credit for several different situations right from the Xfinity website. This article can provide more information and how to do so. https://www.xfinity.com/support/articles/credit-xfinity-assistant

 

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