Visitor
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2 Messages
Refund
Wasted money when there arent any hotspots working around me, just purchased this morning at 914, name is [Edited: "Personal Information"]
Email is [Edited: "Personal Information"].
Visitor
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2 Messages
Wasted money when there arent any hotspots working around me, just purchased this morning at 914, name is [Edited: "Personal Information"]
Email is [Edited: "Personal Information"].
XfinityMelinda
Official Employee
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105 Messages
12 hours ago
Greetings @user_2wazok, thank you for posting on our Xfinity Forum! We apologize about the experience you're having. To better understand what might be going on, we’ll need to know which product or plan was purchased this morning around 9:14, as availability and functionality can vary depending on the offering and location.
Once we have that information, we can better address your concern.
In the meantime, you can review how refunds are generally handled here, What-To-Expect-With-A-Refund-From-Xfinity.
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