user_innq46 thank you for using the Xfinity Community Forums page to reach out today. The NOW Wi-Fi Pass is a standalone product that does not allow for refunds once purchased. It is a one-time payment of $10 for 30-day access to the NOW Wi-Fi hotspot network. If customers have issues or inquiries regarding their NOW Wi-Fi Pass, they must use the online chat support, as no account or credentials are associated with this pass.
XfinityMarcus
Official Employee
•
1.9K Messages
3 months ago
user_innq46 thank you for using the Xfinity Community Forums page to reach out today. The NOW Wi-Fi Pass is a standalone product that does not allow for refunds once purchased. It is a one-time payment of $10 for 30-day access to the NOW Wi-Fi hotspot network. If customers have issues or inquiries regarding their NOW Wi-Fi Pass, they must use the online chat support, as no account or credentials are associated with this pass.
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