1 Message
Refund
I have a credit balance of $15. 89 cents and I would like a refund check because I no longer have an account with you guys. My account number is <Edited: Personal Information>.
1 Message
I have a credit balance of $15. 89 cents and I would like a refund check because I no longer have an account with you guys. My account number is <Edited: Personal Information>.
XfinityRay
Official Employee
•
3K Messages
3 months ago
Hello, user_1hovpw! You are at the right place for further assistance with the refund. We attempt to put that back on the payment method on file last used to make a payment within 4-6 weeks. If that is not possible, we send an email with options to receive the refund. Has it been longer than 6 weeks since the account closed? Have you checked your bank and your email already?
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