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Morgannt00
1st Topic

1 Message

Monday, August 19th, 2024 8:11 PM

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Refund

I am not able to connect my new phone, I use my old phone to get the pass. I’ve been trying to login for a week now, I will just like a refund.

Question

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Updated 

10 months ago

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XfinityAmandaB

Official Employee

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2.3K Messages

10 months ago

 

Morgannt00 Thank you so much for your post for help with not being able to connect your new phone to your WiFi pass. Our wifi passes are supported by a specific team if you check out your pass purchase receipt at the bottom there is a direct number for you to reach out to if you need help with anything for your WIFI pass give them a call for more help! 

 

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