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Friday, January 5th, 2024 9:38 PM

Closed

Refund

We recently cancelled service and was  were notified we have a refund coming but I fear it’s a scam can you please check for me? Thank you

Official Employee

 • 

1.3K Messages

1 year ago

@user_s7q884 I would be happy to check the balance on your account! Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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