New Poster
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3 Messages
Refund
I had my cable and internet turned off cause i moved to a different state and noe the amount that is supposed to be credited to my account
New Poster
•
3 Messages
I had my cable and internet turned off cause i moved to a different state and noe the amount that is supposed to be credited to my account
Responses
CSawyer51
New Poster
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1 Message
6 m ago
Hi I am trying to find out the same thing. I was told I have a refund coming and my equipment was returned. Cannot get through on the phone and the computer assistant just keep saying I have no refund coming. Not a user friendly site. With my address change, I just want to know how my refund is arriving.
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ComcastMorgan
Official Employee
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2.5K Messages
6 m ago
Hi, linda34 and CSawyer51. We want to make sure each of you get your refund. How long ago did each of you disconnect service?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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ComcastJosephB
Official Employee
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326 Messages
6 m ago
Hi, CSawyer51, I will be happy to take a closer look at your account and get you all the information you need in regard to the refund. Just click on my name to send a private message. If you can include your name, account number, and service address this will help us get started!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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