New Poster
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3 Messages
Refund
I had my cable and internet turned off cause i moved to a different state and noe the amount that is supposed to be credited to my account
New Poster
•
3 Messages
I had my cable and internet turned off cause i moved to a different state and noe the amount that is supposed to be credited to my account
CSawyer51
New Poster
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1 Message
5 years ago
Hi I am trying to find out the same thing. I was told I have a refund coming and my equipment was returned. Cannot get through on the phone and the computer assistant just keep saying I have no refund coming. Not a user friendly site. With my address change, I just want to know how my refund is arriving.
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CCMorgan
Gold Problem Solver
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3.3K Messages
5 years ago
Hi, linda34 and CSawyer51. We want to make sure each of you get your refund. How long ago did each of you disconnect service?
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XfinityJosephA
Official Employee
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1.8K Messages
5 years ago
Hi, CSawyer51, I will be happy to take a closer look at your account and get you all the information you need in regard to the refund. Just click on my name to send a private message. If you can include your name, account number, and service address this will help us get started!
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