Visitor

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1 Message

10/08/2026 10:42 PM

refund time

how long will it take to receive my refund for the 11 months you charged me for a canceled account 

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Official Employee

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4.5K Messages

16 days ago

Hi there, @user_yxfmea! Thanks for reaching out with your question. Refunds take 4-6 weeks to receive. You can see what to expect with a refund from Xfinity here, https://www.xfinity.com/support/articles/refunds-from-xfinity. How long has it been since the account billing was corrected? 

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