Visitor
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1 Message
refund on xfinity plan
I impulsively made a purchase of an xfinity home internet plan last night, without realizing that it would require the use of a coax outlet. I do not have access to a coax outlet at this time, and would like to cancel my plan and potentially get a refund
XfinityJeffB
Official Employee
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671 Messages
4 hours ago
Hello user_l49n6q, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I am here to help. I am sad to hear you're cancelling your order. So you are aware, a technician could come install an outlet for you, and that charge is assigned to your bill, so you do not have to pay that upfront.
Did you sign up for Post paid, Prepaid, or NOW internet?
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