Regular Visitor
•
5 Messages
Refund for outage
We lost connectivity a little after 12:00 midnight 9/15/24. We were reconnected at 4:20 a.m. 9/15/24.
Regular Visitor
•
5 Messages
We lost connectivity a little after 12:00 midnight 9/15/24. We were reconnected at 4:20 a.m. 9/15/24.
XfinityEmilyB
Official Employee
•
2K Messages
9 months ago
@kabey Thank you for reaching out to our community forum! We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you to advocate for the best possible resolution :).
To get the most up-to-date information, you can always visit our status page or use the Xfinity app to view the status of your services and equipment and even troubleshoot any issues that may arise in the future. Please follow the link and scroll down to request a credit for the time you were without service.
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