Visitor
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2 Messages
Refund for Mobile
Hi,
I had returned the IWatch and iPhone 17 as I didn't know it needed to be signed for. And I am not there. I need refunds for both and still I am being billed. Thank you. I tried calling the Exec but can't leave a message as vm is full.
Deano
XfinityKei
Official Employee
•
2K Messages
4 hours ago
@user_vhumx1 Our team help with your refund and delivery concerns. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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