Visitor

 • 

1 Message

Friday, July 31st, 2026 9:02 PM

Refund for cancelled services

Hi,

I have xfinity NOW service currently and I just paid a couple days ago for another month. If I want to cancel this and switch to a different xfinity service, will I get a refund for the remaining days ?

Please let me know. Thanks!

Oldest First
Selected Oldest First

Expert

 • 

119.7K Messages

17 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.7K Messages

17 hours ago

Hello user_aehh9c thanks so much for reaching out here on our Xfinity Forums with these NOW internet questions! 

 

NOW Internet is a prepaid service. Once you activate your NOW Internet service, refunds and prorations for service are not available. If you have not yet activated your service, you may be eligible for a refund.

 

NOW Internet FAQs

 

forum icon

New to the Community?

Start Here